Feedback from your customers isn’t always easy to hear but it can be extremely valuable. It can help a business make better decisions and retain existing customers by acting on the insights collected. The Glow team have created a single app that lets consumers give feedback to any business. Over 1m businesses can login to the ‘Glow For Business’ portal to participate in honest, valuable conversations directly and privately with their customers and, unsurprisingly, this is receiving a lot of attention from industry heavyweights including major grocers, retailers, banks, airlines and even hospitals.
Jalapeno Creative is proud to be their design partner. Many hours have been spent maintaining the brand’s integrity and designing launch collateral and UX for the App and portal to ensure navigation is clearly communicated and visually striking. Many thanks to Tim and the team for having us on board.